This Admin Guide describes and explains how to connect and configure W01PRI and W02PRI media gateways.


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<span class="page-title-pdf">W01/02PRI Installation Admin Guide - English</span>



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This Admin Guide describes and explains how to connect and configure W01PRI and W02PRI media gateways.

Created: June 2018

Updated: August 2020

Permalink: https://confluence.wildix.com/x/5wGIAQ


Safety Recommendations and Location Requirements

Safety Recommendations

Location Requirements

To avoid premature aging of W01/02PRI, insure user security and facilitate access, upgrades and maintenance, the following instructions must be followed:

W01/02PRI Overview

Front panel


LEDs

#

LED

Behavior

Condition

1

Power

Green, blinking, 1 cycle per second, 50% duty

Device is being restarted

Green, steady ON

Device is restarted

OFF

No current or failing power supply

2

Ready

Green, steady ON

All lines are enabled (operational state)

Green, steady OFF

All lines are disabled (operational state)

Blinking 1 cycle per 4 seconds, 75% duty

One line is enabled and one line is disabled (operational state)

4

In-Use

OFF

Lines idled and unlocked

Yellow, steady ON

Lines in use and unlocked

Yellow, blinking yellow, 1 cycle per second, 50% duty

Locked

7

IN-USE

Amber, steady ON

Indicates that the PRI port is in use

OFF

Indicates that the PRI port is not connected

8

LINK

Green, steady ON

Indicates that the PRI port is well connected

OFF

Indicates that the PRI port is not connected

10

ERROR/TROUBLE

Red, steady ON

Indicates that the PRI port is not working properly

OFF

Indicates that the PRI port is working properly

13

ETH1 - Right LED (activity)

Green, blinking, variable rate

Network traffic

Green, steady ON

No network traffic

OFF

Not connected

13

ETH1 -Left LED (speed)

OFF

10 Mbps

Green

100 Mbps

Yellow

1000 Mbps

14

ETH2/3/4/5 -Right LED (activity)

Green blinking, variable rate

Network traffic

Green, steady ON

No network traffic

OFF

Not connected

14

ETH2/3/4/5 -Left LED (speed)

OFF

10 Mbps

Green

100 Mbps

Yellow

1000 Mbps

Switches

#

Switch

Description

3

Reset/Default

Allows setting the device to default (known) values. Refer to Reset of the Gateway

Connectors and ports

#

Connectors/ports

Description

5

SYNC IN

8 KHz TDM synchronisation pulse input

6

SYNC OUT

8 KHz TDM synchronisation pulse output

9

PRI port

RJ-45 connector for ISDN-PRI connectivity

13

ETH1

A 10/100/1000 BaseT Ethernet RJ-45 connector for access to a LAN, WAN or computer. This port is by default used for uplink / WAN connection

14

ETH2-ETH3-ETH4/ETH5

10/100/1000 BaseT Ethernet RJ-45 connector for access to a LAN, WAN or computer. These ports are used by default for LAN connections

Rear panel


#

Description

1

POWER connector

2

Power switch

3

Grounding screw

Installation of W01/02PRI

Using W01/02PRI on the Edge

Before You Start

Steps:

Result

You can now use the 192.168.0.10 IP address to access the device's management interface.

Connecting the Telephony Cables

Connecting W01/02PRI using DHCP server

Before you start:

Steps

Result

The Power LED on the device will be flashing when the device performs a DHCP server query. It will become solid once it successfully gets an IP address from the DHCP server. At this point, you can now use the DHCP IP address to access your device's management interface.

Connecting W01/02PRI using a static IP address 

Before you start:

Steps

Result

You can now use the 192.168.0.10 IP address to access your device's management interface.

Configuration of W01/02PRI

Follow our online Guide to provision the PRI gateway.

For remote/ unreachable media gateways behind NAT/ Firewall, follow our online Guide about remote provisioning.

Trunk parameters: Trunk Settings Guide, BRI/ PRI Trunk Settings.

Firmware upgrade

Starting from WMS v. 5.01.20200508.1, PRI media gateways are directly upgraded via internet connection to firmwares.wildix.com or custom server defined in WMS Settings -> Tools and utilities -> Upgrade -> Custom firmware server.

Starting from PRI firmware version 44.1.1605 and higher, upgrade is performed via single firmware (binary) file. If you have media gateways with version 42.2.XXX and lower, proceed with the following steps: 

  1. Manually upgrade devices to version 43.1.1264 (steps are described in How to manually upgrade W01-W02PRI 2017)
  2. Within half an hour, media gateways are automatically updated to the latest firmware version 45.1.1870 

Otherwise, skipping the upgrade to 43.1.1264 can lead to infinite transferring of configuration scripts.

Logging on to the PRI gateway Web Interface

Note: Access W01/02PRI web interface via https only.


Troubleshooting

Problem

Cause

Unable to contact the Management Interface

Wrong Eth port used for the Network configuration (Consult Using W01/02 PRI on the Edge or in the LAN with or without a DHCP server)

Unable to contact the Management Interface via the CLI

  • CLI service not activated in the configuration

  • Protocol used to contact the CLI not activated

Unable to contact the unit via SNMP

  • SNMP service not activated

  • Credentials do not grant access

Unable to make calls, although cards appear in the Management Interface

Hour and date are not synchronized (required by certificates)

LED Patterns

LED state

Description

All LEDs cycling from left to right, individually blinking 1 cycle per second, 33% duty

A firmware pack is being downloaded into the PRI gateway and written to persistent storage

All LEDs blinking at 3 cycles per second, 50% duty. One LED out of two has a 180 degree phase. This pattern lasts for 8 seconds

The download of the firmware has failed. After 4 seconds, the device restarts

Power1 or 2 and Ready LEDs blinking (synchronized) 1 cycle per second, 75% duty.

The partial reset is completed

Power LED blinking, 1 cycle per 4 seconds, 75% duty

Triggered when the device is booting on the recovery bank and no update is pending

Power LED blinking green 3 cycles per second, 50% duty.

Waiting for DHCP (IPv4 or IPv6) answer or IPv6 router advertisement or PPPoE connection. No IP Address configured

Ready LED OFF, all other LEDs cycling from right to left, left to right.

The device tries to download and install a firmware given by the Network Rescue server

Reset of the Gateway

The Reset/Default switch can be used to perform a partial or factory reset while the PRI gateway is running.

In other words, the Reset/Default switch can be used to:

The Reset/Default switch will generate different actions depending on the amount of time the button is held.

Pressing Time

Action

Comment

LED Pattern

2 to 6 seconds

Restarts W01/02PRI

No changes are made to device's settings

Power1 blinking, all other LEDs OFF

7 to 11 seconds

Initiates a Partial Reset of the device

Restarts the device in a known and static state while keeping most of the configuration unchanged

All LEDs blinking, 1cycle per second, 50% duty

12 to 16 seconds

Initiates a Factory Reset of the device

Reverts the device back to its default factory settings

All LEDs steady ON

17 seconds and more

No action is taken. This is useful if you accidentally pushed the button and do not need and action to be applied

The action is ignored

N/A

Partial Reset

The partial reset provides a way to contact W01/02PRI in a known and static state while keeping most of the configuration unchanged.

A partial reset can be performed at the initial start-up of the device or on a device already in use where the configuration was modified in such a way that the user can longer access the system by the web page or otherwise. In both cases, the user will access the Rescue Interface with the Rescue Network Interface using either a static IPv4 address (192.168.0.1 ) or an IPv6 Link Local address connection. These connections give access to the Rescue Management Interface where the configuration of a new unit can be completed and where an existing configuration can be modified.

By default the Rescue Network Interface is disabled. When a partial reset is performed, the Rescue network Interface becomes enabled. Once the configuration has been modified to solve the problem that required the partial reset, it is important to access the Management interface using the Network Interface Configuration defined for your set-up, and to disable the Rescue Network Interface to make sure that you are no longer working in the Rescue Network Interface.

Performing a partial reset on a new device will not modify the configuration, as it has not yet been modified to your needs. However, a partial reset performed on a device already in use will:

A partial reset will also modify the following parameters to their default value:

Service

Parameter

Default Value

AAA

Users.Password

User(s) from profile are restored with their factory password. All other usernames keep their password.

Users.AccessRights

User(s) from profile are restored with their factory rights.

ServicesAaaType (table)

Each service will be configured to use Local authentication and no accounting mechanism.

CLI

EnableTelnet

Disable

TelnetPort

23

EnableSsh

Enable

SshPort

22

HOC

ManagementInterface

Lan1

SNMP

EnableSnmpV1

Disable

EnableSnmpV2

Disable

EnableSnmpV3

Enable

Port

161

Web

ServerPort

80

HTTPMode

Both

SecureServerPort

443


Note: It is not recommended to access the device on a regular basis through the Rescue Network Interface.


To perform Partial reset:

Result

The Rescue Network Interface is displayed when accessing the Management Interface. Several parameters and services are modified.

Finally

Remove the changes in your configuration that caused the system to no longer respond, and do not forget to disable the Rescue Network interface ( Network/ Interfaces/ Rescue Network Configuration table).

Factory Reset

The Factory reset reverts W01/02PRI back to its default factory settings.

It deletes the persistent configuration parameters of the device, including:

The Factory reset should be performed with the device connected to a network with access to a DHCP server. If the unit cannot find a DHCP server, it will sent requests indefinitely. A Factory Reset can be triggered either:

To perform Factory reset:

Result

All configuration parameters are reset to their default value. When W01/02PRI has finished its provisioning sequence, it is ready to be used with a DHCP server provided IP address and MIB parameters. This procedure can also be performed at run time.

Disabling the Rescue Interface

By default the Rescue interface is disabled. However, after a partial reset the rescue interface is enabled.

Result

The unit will be reachable on the new static IP address configured.



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