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Dec 02, 2020 03:14

The feature is used to inform callers that their call is going to be recorded from now on and give the file ID at the end of the recording. It supports custom audio notifications upon call recording activation/ deactivation.

Created: November 2018


Dialplan configuration

Step 1. Create a separate Dialplan procedure

To add audio notifications informing on call recording, you need to create a new Dialplan procedure record_notify”.

Step 2. Add called numbers

Add called numbers "start" and "stop",


  • "start" is used to notify callers when call recording is activated
  • "stop" is used to notify callers the file ID when call recording is deactivated

Step 3. Add strings via Custom applications

Apply the following strings:

Start called number -> Custom application -> Playback(Some notification about recording);

Stop called number -> Custom applications:

  • Answer();
  • Wait(2); 
  • SayDigits(${RECID});
  • Hangup(); 

Example of Dialplan configuration

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