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In our example we only have 2 separate sites, A & B, but this is of course scalable and you can have as many dial plans as required by replicating SiteA dial plan with minor changes. 

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Step 2

Create a new Dialplan and name it “receptionist”. This is where all calls returning from park extensions after timeout go. You do not need to configure this, the system does this automatically. And this is also where we will be routing those calls based on the marker added earlier. 

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Park call timeout can be set in WMS -> Dialplan -> General Settings:

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