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Warning

Due to the firmware regression in WMS 4.XO version, the possibility to use BLF key "Line" is completely moved to WMS 5.0.

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  • Go to WMS -> Users -> select a user or multiple users
  • Click Edit preferences -> Settings -> Identities
  • Specify the custom identity number(s) that you've added previously in the field Identities:
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Note

Note: If you enter several identity numbers, separate them by commas.

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  • Collaboration -> Settings -> Function keys
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Configuration for incoming calls 
Anchor
incomingcalls
incomingcalls

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  • Create a separate Dialplan procedure "identities_routing"
  • Set the identity number as a called number in Dialplan
  • Use Set application to set the variable __TO_IDENTITY: Set  ->__TO_IDENTITY ->${EXTEN}
  • Use Dial the phone application to dial the real user number
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Note

You can also use Custom application to set the variable:

  • Custom application ->Set(__TO_IDENTITY=${EXTEN})

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  • Add "identities_routing" to Included procedures of Dialplan for managing incoming calls:

    Note

    Make sure "identities_routing" is placed before "pbxinternal" if you configure it for internal calls.


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Usage 

Note

Notes:

  • After changing the identity, it is also displayed on W-AIR handsets
  • Usage via BLF keys is not supported in Collaboration

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  • Press BLF key "Line" on WP4X0 or WelcomeConsole. When it is selected, LED indicator becomes steady blue
  • Dial a number you wish to call


Warning

Important: in order to place outgoing calls, you need to add an empty BLF key "Line" (it must be the first on the list).


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