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<span class="page-title-pdf">Salesforce Lightning Integration 1.0 - User Guide - English</span>


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Info

This guide will lead you through the process of Salesforce Lightning integration usage, starting from a Softphone installation and activation, and ending with practical examples for call receiving. 

Requirements

Created: June 2019

Updated: January July 2020

Permalink: https://confluence.wildix.com/x/CgCqAg

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Table of Contents
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Link to the application

Note

You must uninstall the previous version before the manual update

You need to get the application from this link

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Choose these states of radio buttons:

  • Rename conflicting components in the package
  • Install for All Users

And press Install. This process may take several minutes

The integration is available for the installation through the Salesforce AppExchange

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Setup Call Сenter

Setup

Step - 1

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Warning

Keep the Collaboration open while working with app

Once you ended setup process choose the Phone Center you can access the application via App Launcher 

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