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keywordscall recording, notify, audio notification, Wildix, Guide, Manual
titleHow to notify callers of call recording

The feature is used to notify callers that call recording is activated and provide them with an audio file ID when call recording is deactivated. Notifications are added via Dialplan.


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Info

The feature is used to inform notify callers that their call is going to be recorded from now on and give the file ID at the end of the recording. custom audio notifications upon call recording activation/ deactivationrecording is activated and provide them with an audio file ID when call recording is deactivated. Notifications are added via Dialplan.

Created: November 2018

Permalink: https://confluence.wildix.com/x/6ILIAQ

Table of Contents

Dialplan configuration

Step 1. Create a separate Dialplan procedure

To add custom audio notifications informing on call recording, you need to create a new Dialplan procedure procedure “record_notify”.

Step 2. Add called numbers

Add called numbers "start" and "stop",

Where

  • "start" is used to notify callers when call recording is activated
  • "stop" is used to notify callers the file ID when call recording is deactivated

Step 3. Add strings via Custom applications

Apply the following strings via Custom applications:

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