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  • Play sound and wait for digits -> select an audio file/ generate it dynamically via TTS (consult Wildix Business Intelligence documentation), for example: "Press 1 for Sales, 2 for Support or enter the extension number you wish to call"

  • Wait for digits -> specify the timeout in seconds to give more time to the customer for entering the extension


  Add called numbers 3333 and 4444 to the same Dialplan procedure to allow routing caller to call groups:

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DISA configuration

With DISA you are much more flexible, since callers are able to dial extensions of any length and starting from any digit.