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Info

This guide is intended for the following audience:

  • PBX administrator, since it explains how to configure Wildix Kite on PBX side
  • webmaster, since it provides the information on how to add the service to a company’s website

Min. supported WMS version: 3.88.42218.38 

Updated: July 2019

Permalink: https://confluence.wildix.com/x/xQY8AQ

Table of Contents


Introduction

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An example of Kite implementation can be found here: www.wildix.com/contacts

Wildix Kite is fully integrated into the Wildix telephony system:

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Download a ready HTML template HERE

Note

Note: it is possible to use call group ID instead of an extension number, in this way you can route the chat requests to group of users.

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Example of Wildix Kite Widget can be found on on www.wildix.com:

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  • Go to the page of code generation: http://kite.wildix.com/pages/widget/
  • Fill out the fields:
    • Widget design: choose the new (selected by default) or the old design
    • Widget icon (new design): select the Kite icon (Chat or Phone) to be displayed on your website
    • Widget icon color (new design): select the Kite icon color
    • PBX name (new design)/ Serial (old design): PBX name (*.wildixin.com domain name)
    • Extension: extension of PBX user or call group number
    • Site URL: URL of your website
    • Hover title (new design): enter a title to be displayed when hovering over the Kite icon
    • Top title / Bottom title (old design): enter titles to be displayed on the Kite icon before and after clicking on it
    • Default language: select the default language of the Kite user authorization window, or keep the option “Auto-detection” enabled
    • Auto connect: allows PBX users to receive notification once Kite user opens the page (even if Kite widget is not open)
    • Auto login: after you enable the option, you can fill out Name and Email of Kite user for pre-authorization
    • Ask geolocation: uncheck the box in order to disable option of asking geolocation
    • Ask notification permission: uncheck the box to disable sending HTML5 notifications
    • Widget behavior: select whether to expand the widget by default, expand the widget after a timeout, or open the widget in a new window
    • Position and Offsets: select and optimize the widget position on your website
  • Click Generate
  • The code is generated, copy the code and paste it into your website between the tags and / or into a single web page

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It is possible to access statistics of Wildix Kite (widget) events on Google Analytics. 

Read the guide: https://drive.google.com/drive/u/0/folders/1m314TugM0BsQQ23Wnf3QhMhADTBu7Etv



HTML
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