Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.



This guide is intended for the following audience:

  • PBX administrator, since it explains how to configure Wildix Kite on PBX side
  • webmaster, since it provides the information on how to add the service to a company’s website

Min. supported WMS version: 3.88.42218.38 

Updated: July 2019


Table of Contents



An example of Kite implementation can be found here:

Wildix Kite is fully integrated into the Wildix telephony system:



Download a ready HTML template HERE


Note: it is possible to use call group ID instead of an extension number, in this way you can route the chat requests to group of users.


Example of Wildix Kite Widget can be found on on

PDF avoid Pagebreak

  • Go to the page of code generation:
  • Fill out the fields:
    • Widget design: choose the new (selected by default) or the old design
    • Widget icon (new design): select the Kite icon (Chat or Phone) to be displayed on your website
    • Widget icon color (new design): select the Kite icon color
    • PBX name (new design)/ Serial (old design): PBX name (* domain name)
    • Extension: extension of PBX user or call group number
    • Site URL: URL of your website
    • Hover title (new design): enter a title to be displayed when hovering over the Kite icon
    • Top title / Bottom title (old design): enter titles to be displayed on the Kite icon before and after clicking on it
    • Default language: select the default language of the Kite user authorization window, or keep the option “Auto-detection” enabled
    • Auto connect: allows PBX users to receive notification once Kite user opens the page (even if Kite widget is not open)
    • Auto login: after you enable the option, you can fill out Name and Email of Kite user for pre-authorization
    • Ask geolocation: uncheck the box in order to disable option of asking geolocation
    • Ask notification permission: uncheck the box to disable sending HTML5 notifications
    • Widget behavior: select whether to expand the widget by default, expand the widget after a timeout, or open the widget in a new window
    • Position and Offsets: select and optimize the widget position on your website
  • Click Generate
  • The code is generated, copy the code and paste it into your website between the tags and / or into a single web page


It is possible to access statistics of Wildix Kite (widget) events on Google Analytics. 

Read the guide:

<div class="fb-like" data-href="" data-layout="button_count" data-action="recommend" data-size="large" data-show-faces="true" data-share="true"></div>