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Kite APIs allow displaying call agent’s presence status, personal image, geolocation. This information is synced with Wildix PBX.

Note

Note: information is not taken from the PBX in real time, it is synced every 10 seconds, so it’s necessary to specify the refresh time in the JavaScript that loads the information.

  • Show user avatar:

https://kite.wildix.com/PBX_Name/Extension_Number/api/avatar

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Note

Note: you can edit Kite user name or email (or other values) inside the code after the Kite widget code has been generated (edit the corresponding line of the code).


Kite events monitoring with Google Analytics

It is possible to access statistics of Wildix Kite (widget) events on Google Analytics. 

Read the guide: https://drive.google.com/drive/u/0/folders/1m314TugM0BsQQ23Wnf3QhMhADTBu7Etv



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Note

Note: information is not taken from the PBX in real time, it is synced every 10 seconds, so it’s necessary to specify the refresh time in the JavaScript that loads the information.