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Info

This Guide leads you through installation and provisioning of W-AIR Small Business solution.

Support starts from 5.02.20201228.4 / 4.04.45355.09.

Useful links:

Created: January 2021

Updated: August 2021

Permalink: https://confluence.wildix.com/x/G4fPB

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  • Supports of PoE IEEE 802.3af Class 2

  • Up to 20 users per system
  • Up to 10 concurrent calls
  • Up to 6 repeaters per base
  • No multicell
  • Base station indoor range: 50 m; outdoor range: 300m
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Base station and repeaters connection and overview

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LEDs of the Base Station 

LED STATEINDICATION

STATE

UNLIT

No power in unit

UNLIT/SOLID RED

Error condition

BLINKING GREEN

Initialization

SOLID RED

Factory reset warning or long press in BS reset button

BLINKING RED

Factory setting in progress

SOLID GREEN

Ethernet connection available (Normal operation)

BLINKING RED

Ethernet connect not available OR handset de/registration failed

SOLID RED

Critical error

ORANGE

Press reset button of base station

BLINKING ORANGE

No IP address received

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Repeater connection and reset

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Reset a repeater: press and hold the Reset button on the back side for more than 2 seconds (LED turns solid RED and then GREEN with a double pulsation).

LEDs of the Repeaters

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GREEN BLINKING WITH A DOUBLE PULSE

Registration/subscription mode and searching for open base station
– registering procedure

GREEN BLINKING

Unregistered, searching for a base station

SOLID GREEN

Registered to a base station and ready for use - idle

SOLID RED

Failed to connect to a base station

BLINKING RED

Handset relayed by repeater

RED/GREEN BLINKING

Repeater is in recovery mode for one of the following reasons (try to re-assign Repeater to Base station):

  • Repeater is locked to base/repeater without repeater mode activated
  • Sync source base/repeater not found (Manual mode)
  • Timeout during RPN allocation due to busy base/repeater

Set up W-AIR Small Business Solution

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  1. Log out (register to “unknown” account) by calling the Feature Code “Login” (“99” by default)
  2. Select Deregisterin the Connectivity” menu  menu of the handset
  3. Enter the Pin Code “0000”, then press Yes

How to delete a handset and reuse the slot?

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If you need to transfer a call to some third party when you have one active call and one call on hold, you can use in-call Feature codes (since it doesn't require opening a new channel): #8 for attended transfer and #9 for blind transfer. Consult Feature Codes and Pre answer Services Guide for detailed information.

Upgrade Procedure of W-AIR systemW-AIR system 

Note

W-AIR Upgrade logic in WMS 5.03.

Starting from WMS version 5.03.20210709.3, W-AIR System is upgraded according to the following policies:

  • there is 4 hours timeout for W-AIR upgrade
  • if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
  • after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

FW upgrade of Base Stations

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