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  1. Custom Global Dialplan Variables List

    The List of Custom Global Dialplan Variables. <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0 … ="button_count" data-action="recommend" data-size="large" data-show-faces="true" data-share="true"></div> The list of Custom Global Dialplan Variables
    DocumentationAug 03, 2020
  2. Emergency Call Notification

    to users > 901 dial-plan entry. Number 2 points to users > 902 dial-plan entry Step 2. Create a dialplan 999 for the IVR.   This could be a DID in the inbound “main” dialplan image3.png Step 3. Setup dialplan entries for the IVR options  901 and 902 entries in users dialplan. image6.png Below
    DocumentationJan 21, 2019
  3. Smart Dialplan - use of Custom Applications

       Smart Dialplan explains how to use Custom Applications in Wildix Dialplan to interact with external software and databases. <div id="fb-root"></div … > <span class="page-title-pdf">Smart Dialplan</span> <div class="fb-like" data-href="https://confluence.wildix.com/x/swBuAQ" data-layout="button_count
    DocumentationAug 21, 2020
  4. How to configure IVR via ASR with Directory in Dialplan

    The Article describes how to configure IVR with voice control using ASR in Dialplan. <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs … to configure IVR via ASR with Directory in Dialplan</span> <div class="fb-like" data-href="https://confluence.wildix.com/x/ZYDIAQ" data-layout="button_count" data
    DocumentationOct 06, 2020
  5. Call distribution in Call groups - Admin Guide

    agents section. Note: it is possible to add called numbers present in Dialplan procedures to Call groups. Example: add the number 112233@test to the Call group, where “test” is the name of the existing Dialplan procedure, “112233” is the called number present in this Dialplan procedure. This ability can be useful
    DocumentationNov 17, 2020
  6. How to send SMS from Dialplan using SMS API

    ="page-title-pdf">How to send SMS from Dialplan using SMS API</span><div class="fb-like" data-href="https://confluence.wildix.com/x/WAY8AQ" data-layout … https://confluence.wildix.com/x/WAY8AQ Requirements: DaySaver/ W01GSM provisioned to your PBX with SIM card * Before trying to send SMS from Dialplan, make sure
    DocumentationJul 27, 2020
  7. How to enable PIN bypass for ACL restricted Calls

    phone, they would be prompted to enter a PIN.  If they enter a valid PIN, the call is then routed to a new dialplan rather than being rejected.  In this new dialplan, routes for all allowed destinations can be configured.  Each user can have their own PIN, allowing the administrator to setup different restrictions
    DocumentationAug 24, 2020
  8. How to transfer external forwarded and parked calls back to a receptionist

    be changed via custom global variable "RETURNFROMTRANSFER=yes". Consult Custom Global Dialplan Variables List for details. Configuration To transfer a call to a receptionist, you need to create a new Dialplan procedure "receptionist" and specify the transfer destination for the "default" extension
    DocumentationAug 21, 2020
  9. How to enable Callback feature for Call groups

    : https://confluence.wildix.com/x/wAmIAQ https://confluence.wildix.com/x/wAmIAQ Dialplan configuration This feature allows customers to request a callback instead of waiting for operators' response in case they are busy on the phone. To implement this functionality, you need to configure 6 Dialplan procedures.  Note: For convenience, you can easily
    DocumentationAug 26, 2020
  10. How to mask phone number for outgoing or incoming calls

    the variable "force_lookup_number" added to Dialplan application "Set". <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs … of a real caller/ called ID to user in call dialog and CDR. The masking is implemented via the variable "force_lookup_number" added to Dialplan application
    DocumentationAug 21, 2020