Skip to end of metadata
Go to start of metadata

Wildix Management Portal Dashboards.

Updated:  February 2021

Permalink: https://confluence.wildix.com/x/ooC5Aw



The brand new dashboards are available in the Portal (home page):



  • MRR dashboard: each Partner will be able to see their Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement
  • Wildix Grand Prix dashboard: each Partner will be able to see their overall position in the global Wildix Grand Prix as well as rankings by country (see examples below)
  • CLASSOUND dashboard: each Partner will be able to see statistic reports of incoming and outgoing CLASSOUND calls including DIDs, duration, costs etc (see examples below)

MRR Dashboard

The dashboard displays Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement:

The following showings are available:

1 - whether you are above or below the average Wildix MRR

2 - separate HWaaS, License and CLASSOUND rates

3 - 70 % Threshold of the September goal (the Threshold must be reached by Oct 1) 



How-to:

  • View the information with clarifications about calculations

    Click on the Data tab to open the report

Here you can see the calculation of HWaaS, License, CLASSOUND services, as well as the Total and MRR Goal (the detailed interpretation of MRR Goal is present on MRR Billing tab).


  • View the details for each license and its contribution to MRR Goal 

Click on the MRR Billing tab to open the report

Here you can see what exactly formed MRR Goal, documents/ licenses/ services for each Reseller/ End customer and the expiration dates. Additionally, you can filter the data by a particular Reseller/ End customer, document, or license type, as well as PBX.



  • View the graphs by Reseller/ User/ Licences by Duration/ Group

Click on the Sales BI tab to open the report

You can filter the data by a specific period, Reseller/ User or Serial Number and Type of Service.



  • View the exact number of purchased and used licenses

Click on the Licences Overusage tab to open the report

Here you can see the exact number of purchased and overused licences for each Reseller/ End User/ a particular PBX.



  • View device/ service/CLASSOUND DIDs by Reseller/ End User

Click on the Serial/DID finder tab to open the report

Here you can find device/ service/ DIDs for each Reseller/ End-User/ a particular PBX. Also, you can check PBX statuses. By default, only Active PBXs are shown, but you can search terminated ones as well (just select another value). In addition, you can view the current PBX WMS version as well as the information for the particular DID.


  • View old PerService PBXs by Reseller/ End-User

Click on the PerService PBXs tab to open the report

Here you can track old PerService PBXs for each Reseller/ End User. By default, only Active PBXs are shown; Inactive means no activities since April 01, 2020. The report also provides the conversion progress graph and the combined table that contains all PBXs, converted from both PerService and LifeTime.


  • View old LifeTime PBXs by Reseller/ End-User

Click on the LifeTime PBXs tab to open the report

Here you can track old LifeTime PBXs for each Reseller/ End User. By default, only Active PBXs are shown; Inactive means no activities since April 01, 2020. The report also provides the conversion progress graph and the combined table that contains all PBXs, converted from both PerService and LifeTime.



  • View status of CLASSOUND DIDs orders

Click on the CLASSOUND Orders tab to open the report

You can check statuses of CLASSOUND orders made starting from February 01 2021, including Order/ Porting Date, DIDs and their types.


  • Export data

You can export all the mentioned above reports:

  1. Select a report you want to export
  2. Hover mouse over the report -> click on More options (three dots) -> Export data 
  3. Select data and click Export


Wildix Grand Prix Dashboard

By default, the dashboard shows your overall position in the global Wildix Grand Prix and the current year.

 

How-to:

  • See your position in your own country's ranking: click on the flag of your country (click again to go back to the default view)

 

  • View the information for previous years: click on the year on the bottom of the page to switch:


  • View the information based on MRR type (CLASSOUND, HWaaS, License): click on Ranking on the bottom of the page to switch:

CLASSOUND Dashboard

The dashboard shows the detailed statistics of incoming and outgoing CLASSOUND calls. More information about the service: How to configure and use CLASSOUND.

How-to:

  • View statistics of calls: click on Stats of calls tab

The following showings are available:

1 - outgoing calls: grouped by User, PBX, extension or Country, including the total amount of calls/ call duration / cost

2 - incoming calls: grouped by User, PBX, DID, including the total amount of calls/ call duration


  • View the full list of calls: click on List of calls tab

The following showings are available:

1 - outgoing calls: grouped by User, including date and time/ DID used for outgoing calls, called numbers and countries/ the total amount of calls/ call duration / cost

2 - incoming calls: grouped by User, including date and time/ DID used for incoming calls, calling numbers/ the total amount of calls/ call duration /

  • Export data

You can export all the mentioned above reports:

  1. Select a report you want to export
  2. Hover mouse over the report -> click on More options (three dots) -> Export data 
  3. Select data and and click Export

  



Not finding the help you need?
Join the Facebook group to ask a question!
facebook_tech-wizards