Oct 31, 2020 07:35
This Admin Guide describes and explains how to connect and configure W04BRI 2020 media gateway.
Support starts from WMS v. 4.03.44606.45.
Created: August 2020
Permalink: https://confluence.wildix.com/x/HIJEB
Overview
Front panel
| # | LED | Behavior | Condition |
|---|---|---|---|
| 1 | Ready | Green, steady On | All lines are enabled (operational state) |
| Off | All lines are disabled (operational state) | ||
| Blinking 1 cycle per 4 seconds, 75% duty | At least one line is enabled and at least one line is disabled (operational state) | ||
| 2 | In-Use | Off | Lines idled and unlocked |
| Steady On | Lines in use and unlocked | ||
| Steady yellow | Shutting down | ||
| Yellow, blinking yellow, 1 cycle per second, 50% duty | Locked | ||
| 3 | ETH1 | Green, blinking, variable rate | Network traffic |
| Green, steady On | No network traffic | ||
| Off | Not connected | ||
| 4 | ETH2 | Green blinking, variable rate | Network traffic |
| Green, steady On | No network traffic | ||
| Off | Not connected | ||
| 5 | Power | Amber, steady On | Restart completed |
| Off | Indicates that the unit is not connected | ||
| Blinking, 1 Hz, 50% duty | Restart in progress |
Rear panel
# | Connectors/cards | Description |
|---|---|---|
| 1 | Power | External 12 VDC 1.5 A power supply |
| 2 | Reset/Default | Allows setting the media gateway to default (known) values |
| 3 | ETH1 | A 10/100 BaseT Ethernet RJ-45 connector for access to a LAN, WAN, or computer. This port is by default used for uplink/ WAN connection |
| 4 | ETH2 | 10/100 BaseT Ethernet RJ-45 connector for access to a LAN, WAN, or computer. These ports are used by default for LAN connections |
| 5 | BRI card with 4 BRI ports | 4 x RJ-48C connectors for BRI connectivity |
BRI ports LED indication
| # | LED | Behavior | Condition |
|---|---|---|---|
| 5 | LED | Green, steady On | Indicates that the BRI port is well connected /configured and that the link is up |
| Off | Indicates that the BRI port is not well connected or configured and that the link is down |
Installation
Connecting the Telephony Cables
- Make sure the gateway's power switch is Off
- Make sure the circuit breakers of AC power sources used to power W04BRI are Off
- Make sure the external Power Adaptor is connected to the DC connector of the gateway and in an appropriate AC electrical outlet
- Connect lines or a PBX to the BRI card
Connecting W04BRI Using a DHCP Server
Before you begin
- Make sure that your network connection is working
- You must use an IPv4 Network.
- The IPv4 Network must have a DHCP server
Steps
Connecting W04BRI using a Static IP address
Before you begin
- Your computer must be set to use the 192.168.0.11 private IP address on subnet 255.255.255.0
- You must use an IPv4 Network
- Make sure that your network connection is working
Steps
Provisioning and configuration of the gateway
For auto-provisioning of BRI gateway, follow our online Guide.
For remote/unreachable media gateways behind NAT/Firewall, follow our online Guide to remote provisioning.
Trunk parameters: Trunk Settings Guide, BRI/ PRI Trunk Settings.
Firmware upgrade
Starting from WMS v. 5.01.20200508.1, PRI media gateways are directly upgraded via internet connection to firmwares.wildix.com or custom server defined in WMS Settings -> Tools and utilities -> Upgrade -> Custom firmware server.
- Media gateway must have access to the Internet to get a new firmware
- If there is no Internet access and media gateways provisioned to HW/ VM PBX, enable the option Enable routing eth0 in WMS Settings -> System -> Network
Troubleshooting
Problem | Cause |
|---|---|
| Unable to contact the Management Interface. | Wrong Eth port used for the Network configuration (W04BRI on the edge or in the LAN with or without a DHCP server) |
| Card does not appear in the Management Interface |
|
| Card appears in the Management interface, but cannot be used (For example, unable to make calls) | The card is not configured properly |
| Unable to contact the unit via SNMP |
|
| Unable to make calls, although cards appear in the Management Interface | Hour and date are not synchronized (required by certificates) |
Reset of the gateway
The Reset/ Default button is a switch that can be used to perform a partial or factory reset while the media gateway is running. It can be used to:
- Cancel an action that was started.
- Revert to known factory settings if W04BRI refuses to work properly for any reason or the connection to the network is lost
- Reconfigure a media gateway.
Partial Reset
The partial reset provides a way to contact W04BRI in a known and static state while keeping most of the configuration unchanged.
A partial reset can be performed at the initial start-up of W04BRI or if a media gateway is already in use where the configuration was modified in such a way that the user can no longer access the system by the Web page or otherwise. In both cases, the user can manage the media gateway through its Rescue interface, which is bound to the gateway's ETH1. The IP address of the Rescue interface is 192.168.0.1 (IPv4) or an IPv6 Link Local address. These connections give access to the Rescue Management Interface where the configuration of a new media gateway can be completed and where an existing configuration can be modified.
By default the Rescue Network Interface is disabled. When a partial reset is performed, the Rescue network Interface becomes enabled and the "Power" and "Ready" LEDs are blinking at 1Hz with 75% duty and all other LEDs are off. Once the configuration has been modified to solve the problem that required the partial reset, it is important to disable the Rescue Network Interface to make sure that you are no longer working in the Rescue Network Interface.
Performing a partial reset on a new unit will not modify the configuration, as it has not yet been modified to your needs. However, a partial reset performed on a media gateway already in use will:
- Rollback Local Firewall settings that are not yet applied
- Add a Local Firewall rule to allow complete access to the Rescue interface
- Rollback NAT settings that are not yet applied
- Add NAT rule to allow complete access to the Rescue interface
- Cancel the changes that were being modified but not yet applied to the configuration
- Disable any Network Interface in conflict with the Network Rescue Interface
- Configure and enable the Rescue Network Interface to:
- use the link as the default value used by the Uplink Network Interface
- set the IP address to 192.168.0.1 and the Network Mask to 255.255.255.0
- set the IPv6 link-local address on all network links. The IPv6 link-local address can be found underneath the gateway
To perform Partial Reset:
Factory Reset
The Factory reset reverts W04BRI back to its default factory settings. It deletes the persistent configuration parameters of the gateway, including:
- User files stored in the File service
- Certificates, except for factory installed ones
- Log files of the File service
The Factory reset should be performed with W04BRI connected to a network with access to a DHCP server. If the unit cannot find a DHCP server, it will sent requests indefinitely. A Factory Reset can be triggered either:
- Directly on the gateway
- Via the web interface
- Via the Command Line Interface of the gateway by using the fpu.defaultsetting parameter
To perform Factory Reset
Disabling the Rescue Interface
Context
By default the Rescue interface is disabled. However, after a partial reset the rescue interface is enabled.
