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Jan 17, 2018 23:31

Ubiconf Videoconference - English



Ubiconf Videoconference is based on WebRTC technology and Kite solution and allows both PBX users and external users to access a web conference via a link or a phone call.

Updated: December 2017

Permalink: https://confluence.wildix.com/x/qgAFAQ



Features
  • WebRTC based

  • HD Audio/Video

  • Max number of participants: see Bandwidth requirements (Requirements chapter)

  • Screen sharing, application sharing

  • Access for external users via invitation by email, via link, via phone number

  • Mute/unmute participants

  • Dynamic video allocation

  • Conference recording (audio / video / screen sharing)

  • Conference scheduling (synced with Google calendar)

  • Participate in a videoconference from WP600ACG / from PC

  • Live streaming to YouTube & Facebook


Requirements

General

  • Browser: Google Chrome, Chromium

  • Wildix licenses:

  • Max number of concurrent calls with Kite service (both conference and Kite): 8

  • For Desktop Sharing: access Collaboration using *.wildixin.com domain


Ports to open on firewall

Check here: https://manuals.wildix.com/ports-used-by-wildix-services/


Bandwidth requirements

The bandwidth used by Wildix Videoconference is adaptive and varies to provide the best experience on participants’ network.

Minimum bandwidth required

  • Outbound from the participant: 300 kbps

  • Inbound to the participant: 300 kbps

Ideal bandwidth

  • Two-person video calls:

    • Outbound from the participant: 2.6 mbps

    • Inbound to the participant: 2.6 mbps

  • Group video calls:

    • Outbound from the participant in all situations: 2.6 mbps

    • Inbound to the participant with 5 participants: 3.2 mbps

    • Inbound to the participant with 10 participants: 4.0 mbps


Number of participants

  • Video conference: 25 users

  • Also tested scenarios with up to 60 participants where up to 4 participants had audio and video enabled while others participated passively (speakers can change from time to time)  


Note: in case you need more participants, consider live streaming as an option -- in this way you can create a conference only with those users who need to speak and stream their video, while others can watch and comment.  

Create a conference room

A PBX user can create a conference from Wildix Collaboration interface:

  • Go to Messaging tab

  • Click Create a conference icon in the upper right part of the Recents section

  • Select + Video Conference


Note: you can also select to access one of the previously created conference rooms, which are displayed below (on the screenshot below it is “Emiliano Tomasoni Conference”):


Screen Shot 2016-07-05 at 15.00.19.png


Note: it is recommended to access Collaboration using “.*wildixin.com” domain, otherwise Desktop Sharing component doesn’t work for the user who has created the conference.
Note: it is impossible to create a videoconference from WP600A/ACG, but it is possible to participate if a PBX user invites you. For more details, refer to WP600A/WP600ACG - User Guide.


Invite participants and schedule a conference

On the next step you can invite participants and schedule a conference:


  • 1 - edit conference name if necessary

  • 2 - start entering a name into the search field to invite a user / a contact or enter the email address to invite any external user via email

Note: PBX users receive an invitation both via chat and email; external users receive an invitation via email.
  • 3 - optional field allowing you to add a description of your event (if filled out, the description field will be present in the email invitation sent to participants)

  • 4 - conference scheduling: click the Calendar icon, then select the date and the time of your conference, and the timezone

Note: conference time and date is synced with Google calendar (event is automatically added).

After you filled out the fields:

  • Click Invite to access the newly created conference room right away

  • Otherwise click Invite and connect to send the invitation to participants and close the room (the button is available only after you have clicked the Calendar icon and scheduled the conference)

Access the conference room

Email / chat invitation

Both PBX and external users receive an invitation via email:


  • 1 - The event is automatically added to Google calendar

  • 2 - You can access the conference via the link provided in the email using Chrome browser

  • 3 - You can also access the conference in the audio-only mode by calling the local number for your country (if present)

  • 4 - This is the ID number of the conference


Important: external users cannot access the conference room if no PBX user is currently present in the room.

Watch the “First access” video tutorial: https://wildix.wistia.com/medias/5hdy9phk0z

Chat invitation is sent only to PBX users via Collaboration web interface; PBX users can click the link to access the conference or call the indicated phone number from their Wildix device:



Access via web

To access the conference room via web:

  • Click on the Web conference link received via email invitation or via chat (only for PBX users)

  • Enter your name (required only for external users not for PBX users) and email (optional) and click Connect

Note: otherwise you can log in via social networks (Facebook, LinkedIn, Twitter or Google Plus)


  • At the next step you can adjust your settings:

    • Language: change the language if needed

    • Audio output: change the audio output if needed and click the Play icon to test it

    • Microphone: change the audio input if needed (to test the microphone, say something: the green indicator below should change its level); click the Microphone icon to disable the microphone

    • Webcam: change the webcam if needed; click the Webcam icon to disable the webcam

    • Resolution: select the video resolution



  • Click Join to enter the conference room


Note: you can click Join by phone to view the instructions for access in the audio-only mode; read the next chapter to learn more.

Access in audio-only mode

PBX users can access the conference in audio-only mode by calling the number 98XXXXXXX, where 98 is the Feature code Conference and XXXXXXX is the PIN number of the conference.

External users can access the conference in audio-only mode by calling the local phone number provided in the email invitation.

To access the conference:

  • Call the provided phone number

  • External users are requested to enter the conference PIN number (the PIN number is provided in the invitation email)

  • All users are requested to say their name, after which they access the conference (other participants present in the conference are notified when audio-only users are connected and disconnected)


Conference controls

The Conference control bar is located in the upper part of the conference screen (if hidden, hover the mouse cursor over the upper part of the conference screen to view it):



  • 1 - Screen sharing: read more in the chapter Screen sharing

  • 2 - Link sharing: read more in the chapter Link sharing

  • 3 - Live streaming: available only for PBX users; read more in the chapter Live streaming

  • 4 - Conference recording: available only for PBX users; read more in the chapter Conference recording

  • 5 - Mute / unmute microphone

  • 6 - Start / stop video

  • 7 - Open chat: read more in the chapter Chat

  • 8 - Full screen mode

  • 9 - Call the conference: displays the prompt explaining how to enter the conference in the audio-only mode (described in the chapter Access in audio-only mode)

  • 10 - Invite more participants: available only for PBX user; read more in the chapter Invite participants during the conference

  • 11 - Settings: allows you to adjust the settings described in the chapter Access via web

  • 12 - Exit the conference  


Screen sharing

Note: it is recommended to access Videoconference using “wildixin.com” domain, otherwise the user who created the conference will not be able to start desktop sharing.

The first time you click Start / stop desktop sharing button from the Conference control bar, you are prompted to install Screen sharing extension. Download and install the WildixScreenShare extension:



Otherwise, go to Collaboration Settings -> Extensions -> Screen Sharing component and install it before creating a conference (only for PBX user).

After you have installed the extension, you can start / stop screen sharing by clicking Start / stop desktop sharing button from the Conference control bar.

In case you have an external monitor, select which Monitor to share by clicking on the Screen Sharing icon in the Apple menu control bar (Mac OS) or the Start menu (Windows OS):



Link sharing

This feature allows users to work together inside web applications, collaborative applications, for example, Google Drive.

  • Click Share link button from the Conference control bar

  • Enter the link that you would like to share with other participants

  • Click Ok:



  • This allows all the participants to collaborate on the same document / inside the same application:



  • Click Share link button again from the Conference control bar to stop link sharing


Hide participant’s previews

When there are many participants, it is difficult to see the desktop sharing / video streaming / link sharing. In this case it may be useful to hide the participants’ image / video previews and your own image / video preview.

Click the Arrows situated on the right side from the participants’ previews / your own preview to hide the previews:



Click the Arrows again to display the previews.


Live streaming

This feature allows you to make live streaming of your conference to YouTube and Facebook.

To start live streaming, click the Stream button from the Conference control bar and enter the Key.



For information on how to retrieve the Streaming Key for Facebook and YouTube, refer to Ubiconf Live Streaming Guide.


Video tutorial: 



Conference recording

This feature allows you to record audio, video and screen sharing. Files are saved on the server.

Start the recording:

  • Click Record (under the Conference recording icon in the Conference control bar):


  • Click Start


Note: it normally takes several seconds for the recording to start, when the recording has started, a notification “Started” is displayed and the Conference recording icon turns red:

Note: when the recording is activated, all the conference participants can see the recording icon in red color.
Note: only the user who has started the recording, can stop it; only one recording can be activated at a time in the same conference room, which means if one user activated it, other users cannot start the recording.

Stop the recording:

  • Click Stop recording (under the Conference recording icon in the Conference control bar)


  • Click Ok



Download the recording files:

  • Click View recordings (under the Conference recording icon in the Conference control bar)

  • Click on the file(s) you wish to download:



  • File is downloaded to your PC (Downloads folder by default) iun *.mp4 format

Note: you can right-click on a file and select Copy Link Address to share the recording file with another user.

Video tutorial: 

Chat

Click Open chat button from the Conference control bar to view the chat; chat window is displayed in the right part of the screen:

Now you can start typing your message; press Enter to send it.

You can send files during the chat: drag the file from your PC and drop it onto the chat window of the conference, or click the Paperclip icon and select the file on your PC.

Use smileys during the chat: click on Smiley icon in the lower part of the chat window.

Other participants are notified about new chats in their Conference control bar and can click Open chat to display the chat:




Invite participants during the conference

This option allows you to invite new participants or resend invitations during the conference.  

Click Invite participant button from the Conference control bar:



The same menu is displayed as described in the chapter Invite participants and schedule a conference.

Additionally you can do the following actions from this menu:

  • Click on the Phone icon near the participant’s name to call the participant

  • Click on the Phone icon above the participants’ list to call all the participants (you can disable the checkbox near the names of the participants to which this action must not be applied)

  • Click on the Envelope icon near the participant’s name to resend the invitation to the participant

  • Click on the Envelope icon above the participants’ list to resend the invitation to all the participants (you can disable the checkbox near the names of the participants to which this action must not be applied)

  • Click on the Remove icon (x) near the participant to remove the participant from the conference (possible only for the conference organizer)

  • Click on the Remove icon (x) above the participants’ list to remove all the participants from the conference (possible only for the conference organizer; you can disable the checkbox near the names of the participants to which this action must not be applied)

  • Copy the link displayed below the Conference scheduling: you can then send this link to an external participant


Mute / remove a participant

Mute and Remove options are available only for the conference organizer:

  • Hover the mouse over the arrow icon on the participant’s image preview:



  • Click Mute / Unmute to mute / unmute this participant

  • Click Remove to remove this participant

Speaker detection and video allocation

The system automatically detects which participant is speaking at the moment and displays his / her image / video preview (dynamic video allocation, picture 2) / link sharing preview / screen sharing preview. In case several participants are speaking, two half-size preview screens can be displayed (picture 1):  


You can decide which screen you would like to see in full-size: double click on the participant’s preview / the link sharing preview / the screen sharing preview to display it full-size. 

To enable dynamic video allocation again, click Dynamic video allocation:

Delete a conference room

Note: only a conference organizer can delete the conference room. An invited user can only remove a conference room from his / her own list, but the room will be available for other participants.
  • Click Create a conference in the left part of the screen (Recents)

  • Click x to delete it

Connection quality indication

Hover the cursor over the participant’s image to see the current:

  • Bitrate

  • Packet loss percentage

  • Resolution

  • Frame rate

  • … other data



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