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Sep 29, 2021 02:49

How to process and pay bills directly via WMP

This document describes how to process and pay bills directly via WMP.

Created: January 2021

Updated: August 2021

Permalink: https://confluence.wildix.com/x/kofPB

Note for the UK and Italy: the direct payment feature can be enabled on demand.

Introduction

Thanks to Wildix integration with BlueSnap online payment solution, you can pay bills directly from WMP.  

Wildix offers 3 methods of payments:

Available payment methodSupported countries
Single Euro Payments Area (SEPA) 
  • Austria
  • Estonia
  • Finland
  • France
  • Germany
  • Netherlands
  • Spain
Local Bank Transfer
  • Austria
  • Canada
  • Estonia
  • Finland
  • France
  • Germany
  • Netherlands
  • Spain
  • Switzerland
Automated Clearing House (ACH)
  • USA


You can process your bills in WMP -> Orders & Billing -> Account Balance. The option for making payments appears once you have Due or OverDue bills.

Besides, you can download all bills in 2 formats:

  • pdf
  • csv

And there is a separate CSV file that shows CLASSOUND DIDs Usage ("Usage csv").



How to pay directly via WMP

  1. Go to WMP -> Orders & Billing -> Account Balance
  2. Click Pay your bill button:

    Reminder: the button appears if you have Due or OverDue bills.


  3. Select the payment method available for your country:


SEPA payments

For conducting a SEPA payment, provide the following information:

  1. Fill in IBAN and BIC
  2. Provide account holder information: fill in Full Name and Email Address
  3. Confirm the authorization of your account to be debited 
  4. Click Submit  



  5. You are redirected to a post-checkout page where the payment is being processed and approved: 



  6. You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved:



  7. Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance:



Local Bank Transfer

For conducting Local Bank Transfer, provide the following information:

  1. Provide account holder information: fill in Full Name and Email Address
  2. Click Submit 

  3.  Once you submit the order, you are provided with the account details of the receiving bank to send payments to:

    Important! Please notify your bank to include the transaction fee, because the fees charged by banks are NOT included in the order total amount.

  4. You can track the confirmation status of your payment on Account Balance tab: 


  5. Once the transaction is completed, the status changes to APPROVED and Running open Total changes to zero balance

ACH payments (USA only)

For conducting an ACH payment, provide the following information:

  1. Select Account Type
  2. Fill in Routing and Account Number
  3. Provide account holder information: fill in Full Name and Email Address
  4. Confirm the authorization of your account to be debited 
  5. Click Next to submit the payment 


  6. You are redirected to a post-checkout page where the payment is being processed and approved: 


  7. You can track the confirmation status on Account Balance tab. It takes about 1 hour to have the payment approved: 


  8. Once it is approved, the status changes to APPROVED and Running open Total changes to zero balance: 



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