Skip to end of metadata
Go to start of metadata


Oct 24, 2021 16:07

Axonaut Integration - User Guide - English

This guide will lead you through the process of Axonaut integration setup. 

Requirements: 

Created: October 2020

Updated: April 2021

Permalink: https://confluence.wildix.com/x/BoDPB

Features
  • Click to calls directly from the company file
  • Auto-detect existing contact and redirect to its page

Wildix module is built into Axonaut CRM, no need to install it.

Configure the Popup URL

To get the best experience, we recommend using Google Chrome.


Popup URL / App allows you to open the CRM web page upon receiving or placing a call and pass parameters (static parameters or supported variables).

To add it, go to Collaboration Settings -> Personal -> Popup URL / App (it can also be added via WMS -> Users -> Edit preferences -> Settings -> Popup URL).

The following URL is set up for the automatic opening of a contact record when an incoming call occurs:

  • https://axonaut.com/searchMetacentrex?str={CALLERNUM} 


You can choose between several methods, such as opening the contact card when receiving the call, when it is accepted or when you click:



Not finding the help you need?
Join the Facebook group to ask a question!
facebook_tech-wizards